Terms and Conditions

In order to confirm a booking, a deposit is required within 3 days of making a booking. If this is not received, the booking may be cancelled. The deposit is Non-Refundable and Non-Transferable.

Cancellation Policy

Cancellations made on or within 7 days prior to arrival will be charged 50% of the total outstanding amount.

Cancellations made on or within 3 days prior to arrival will be charged 100% of the total outstanding amount.

If you make a change to a booking on or within 5 days prior to arrival and the number of days is less than originally booked or the cash amount is less than originally booked, we reserve the right to charge the full outstanding amount.

In the event of a cat being removed before the end of the period booked,  you will be charged for the full period booked.

Any arrivals or collections 15min plus after closing time will incur a £10 charge

Opening Hours

Monday to Friday 1000 to 1030  or 1630 to 1700 Saturday 1000-1030 Sunday 1000- 1030

Hours may differ on Public and Bank Holidays

Boarding fees include the day of arrival and departure as the chalet is reserved for you for the full day. We also reserve the right to change boarding fees should they be revised before your stay.

I ACCEPT THE COTTAGE CATTERY’S CONDITIONS OF BOARDING AND UNDERSTAND THAT WHILE EVERY CARE WILL BE GIVEN TO MY CAT THEY ARE BOARDED ENTIRELY AT MY OWN RISK.  I GIVE MY PERMISSION FOR WORM/FLEA TREATMENT TO BE GIVEN AS NECESSARY AT MY OWN EXPENSE. FRONTLINE & DRONTAL £10 EACH.  IN THE CASE OF SUSPECTED ILLNESS A VETERINARY SURGEON MAY BE CONTACTED AND INVESTIGATIONS AND MEDICATIONS ADMINISTERED IF NECESSARY.  PRE-EXISTING CONDITIONS WILL NOT BE COVERED BY THE CATTERY INSURANCE. I ALSO GIVE CONSENT FOR EUTHANASIA SHOULD THIS BE RECOMMENDED ON HUMANE GROUNDS BY THE VET CARING FOR MY CAT IN CONSULTATION WITH MY OWN VET AND OR CONTACT PERSON.

THE COTTAGE CATTERY RESERVE THE RIGHT TO MAKE ALTERNATIVE ARRANGEMENTS FOR PETS NOT COLLECTED WITHIN 2 WEEKS OF THE STATED DEPARTURE DATE IF NO COMMUNICATION IS RECEIVED FROM THE OWNER OR CONTACT.